If you find a path with no obstacles, it probably doesn’t lead anywhere.

Sitting in my office as I look out at a snowy scene, we’re variously trudging, finding a way through or grinding to a halt as we cope with the ‘Beast from the East’ as it has been dubbed. Resilient as the UK is, we’re not so good in extremes of weather.

The joy of snow is however unmistakable, whatever the practical implications. Leaving fresh tracks in the snow is magical and a powerful analogy for life.  Whether a new role, product, process or something that is utterly uncharted in your business or indeed the world, making new tracks is as special as it is sometimes scary. Forging a new path or following your passion can be challenging and hard, but it can also be uplifting and satisfying,  as we invariably discover hidden depths to our being.

Earlier this month, I was privileged to interview Billy Ward, global motorcycle adventurer and journalist.  The conversation was about how he forged his own path, how travel and adventure broadens and widens our perspective, and that the tricky obstacles often turn out to be the greatest catalysts to change and growth.

https://www.youtube.com/watch?v=rAUJy_nsgMA

I hope you enjoy it as much as we enjoyed making it.

And if you need some help or inspiration with finding your new path, you know where we are.

As Ralph Marston said ‘There are plenty of difficult obstacles in your path. Don’t allow yourself to become one of them.’

My warmest wishes,

Kate

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The power of a new story.

The power of a new story.

Recently I had the joy of meeting Kresse Wesling MBE, the inspirational founder of Elvis & Kresse. Elvis & Kresse produce beautiful luxury goods from waste material. One of those materials is decommissioned firehose, to which many of us wouldn’t give a second glance on it’s way to the rubbish tip.
Firehose is decommissioned after 25 years, Elvis and Kresse extend  the story of this extraordinary material and in so doing many thousands of tonnes of this incredible life-saving material don’t go into the landfill. They also give 50% of their profits to the Firefighters Charity.

Watch the film:

with Kresse

It is a truly awesome story about;
  • Making your own luck
  • Finding your inspiration
  • The strength and support of other people
  • Overcoming obstacles
  • Making a difference
Many of us sometimes metaphorically try to put our own stories in the landfill. The stories that make us who we are, the wonderful parts and the bits we’re less proud of. After all the cracks in our story are where the light gets in.

In order to change, pursue a dream or create something new, we often have to be bold and create a new story or purpose, much like the glorious bags made of decommissioned firehose.

The film is full of passion, determination and inspiration to make a huge difference.  I hope that you enjoy it as much as we enjoyed making it.

If you need an Executive Coach to help re-write your own or your company’s story, you know where I am.

My warmest wishes,

Kate

Kate Tojeiro is an Executive Coach to executives and leaders across the world in both large corporations and small cutting edge businesses, and author of The Art of Possible.

Holding Patterns

On a recent flight across the pond I was lucky enough to sit next to a very interesting fellow passenger. He was a highly regarded and renowned surgeon. On our approach into Heathrow, he turned to me and confided ‘ I hate this bit’. ‘Which bit’, I replied, the crew were tidying up at the time, ‘the landing, we’re in a holding pattern and I’m not in control’. An acutely candid admittance, I couldn’t help but notice. I too, hate ‘ that bit’, from years working in the airline industry I am well aware that calamities, shall we say, mostly occur on take off or landing. Anyway, my concerned neighbour didn’t need to know that, so in the moment, I just reassured and chatted until the landing gear hit the tarmac.

holding-pattern

 

Prior to this moment of honesty, we had been discussing leadership in a clinical environment, and he had talked about how some surgeons occasionally ‘lose it’ in theatre. This surprised me. He was about to receive an acutely candid concern from me at this point but I held it in. He was talking about highly talented surgeons that occasionally succumb to stress, and that unfortunately this often plays out in a high-risk theatre scenario. He went on to say that with a strong team there would usually be someone who would step in and disperse the tension. Of course, the surgeon takes the lead in an operation and this scenario can impact not only on the outcome for the patient, but also the performance and productivity of those around him or her. Some may feel able to call something out and others not.

Of course, this doesn’t only occur in a theatre situation, we see it play out daily with the senior leaders responsible for large corporations and huge numbers of employees, small businesses and politically, where the consequence for a nation and its people are immense.

Recent events have given rise to many feeling utterly shaken by the uncertainty and complex times in which we currently live. It is therefore understandable that people may feel disorientated and anxious about the future.

However, our futures aren’t entirely based upon the actions and decisions of other people. Humans are remarkably resilient, flaws and all, and history has documented it. So, whether you agree or disagree with what’s happening in the world, you do have a choice over how you tackle your own challenges and the things that you can influence. You are utterly in control of your own thoughts and actions, if you choose to be.

We can sit in a metaphorical holding pattern and hope that someone else will provide a lifeline in whatever guise that takes, or take an action ourselves. As a friend said to me yesterday, the best way to tackle fear is to get out there and get busy.

Sometimes it takes guts and a dollop of bravery, but to coin one of my favourite quotes, as Eleanor Roosevelt herself said, ‘ Humans are like teabags, you never know how strong they are until you put them in hot water!’

As for my new surgeon friend, he continues to champion good leadership in a clinical setting and personally he doesn’t have to get on a plane for at least three months so he’s happy.

Get comfortable with discomfort and leave the holding pattern.

Wishing you every possibility,

Kate

Kate Tojeiro is an Executive Coach to executives and leaders across the world in both large corporations and small cutting edge businesses, and author of The Art of Possible.

Procrastination is okay and curiosity is a winner….

Here in the UK we’re having something of a heat-wave ; for those of us in climate controlled environments we’re probably chilled, if possibly longing to be in the warmth and sunshine. Those of us in less ‘well-equipped’ environments are keeping cool as best we can. Either way the weather in the UK creates an extraordinary amount of conversation, action and indeed inaction.

Having not written a newsletter for some long months, it was in fact icy when the last one was written, I have been asked for an explanation.

A couple of years ago I found myself completely on my own, astride an off-road motorbike, slightly terrified, in the foothills of the Pyrenees with a 45 degree slippery slope to ascend on my bike. That particular experience turned out to be the catalyst to writing a book. It was to be a two-year journey of writing, and meeting and interviewing some extraordinary people. Individuals that I feel hugely privileged to have met or worked with, that have been successful or overcome some incredible difficulties and hardship to reach their potential. People from all walks of life, business, sport, the charitable sector and everything in between.

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What is it that irrespective of wealth or talent, successful people do that is open to us all? That is what I set out to find out and share, from observations of the incredible people that I have worked with and those that I interviewed and met in the last few years.

Along the way, I met a neuroscientist who contributed the science and rigour to what it is that we do that enables us to flourish and grow, and of course the actions that cause the opposite effect. If we harness our brains and work together, anything is possible. As someone once said, ‘Everything is impossible until someone makes it possible’.

Turns out that procrastination is okay, it occurs due to a lack of information and our brain is signaling that you need to do a bit more research. Curiosity is undoubtedly a winner and I have certainly seen this quality in the greatest leaders and the elite in sport.   What will continually grow our brains however and enable us to reach our potential is constantly seeking out the new and different, our brains work harder and create new cells in doing so. Finally, the power of deliberate action – there’s no denying what can be achieved.

Whatever the weather (wherever you are) what can you do today that is new or different that will shape your future?

‘The Art of Possible – new habits, neuroscience and the power of deliberate action’ is out now on Amazon in hardback and eBook, on iBooks for iOS devices, or click on the picture below.

Books

Look forward to seeing you very soon.

My warmest wishes,

Kate

Who are ‘they’ anyway?

“But they said we had no choice!”, I overheard a rather frazzled individual say to another in the reception of a rather large organization. “Turns out we did. It was an unmitigated disaster!”

My client then appeared so I know not how the dialogue continued.

‘They’ seem to be quite a powerful bunch, I couldn’t help but wonder.

When we don’t know who specifically is responsible or accountable, the collective ‘they’ tend to appear with punishing regularity and untold influence.  In the same way that when we’re perhaps anxious about a significant event, we start considering, sometimes unrealistically, what ‘they’ will think.   Do we stop to think who ‘they’ really are? Not always.

The media is currently awash with news about what ‘they’, collective politicians, company executives, did or didn’t, will or won’t do.

When ‘they’ becomes a specific individual, it is so very much easier to make progress and identify who is doing what. Useful when it’s all going swimmingly, even more so when it’s not!

I wonder if those executives at Tesco knew who ‘they’ were , the ones that were supposedly accounting for what was going on financially and should maybe have been accruing more effectively?

They (!) evidently hadn’t come across the salutary little poem ‘Who’s job is it’.

This is a story about four people named Everybody, Somebody, Anybody and Nobody.  There was an important job to be done and Everybody was sure that Somebody would do it.  Anybody could have done it, but Nobody did it.  Somebody got angry about that, because it was Everybody’s job.  Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn’t do it.  It ended up that Everybody blamed Somebody when Nobody did what Anybody could have.

Do you know specifically who is doing what for you in your organization or personally?

It seems that ‘they’ have a little too much power in the world. Is it timely to start reclaiming some of it back and redressing the accountability and responsibility balance.

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After all when people are given autonomy, generally individuals rise to the challenge and deliver……very, very well. Richard Branson knows this and has recently announced that his employees can choose exactly when and for how long they take a vacation.  Productivity will soar.

People are very able and have names with history and heritage, let’s be specific and perhaps the collective ‘they’ might just start to go away or at the very least have a little less influence.

Have a fantastic week.

On the run….

Is there something of a feeling of being constantly on the run…..? Leading, tweeting, speaking, emailing, reading, exercising, building, posting (new age not postman styley), inspiring, eating, drinking, socializing, friends, family, travelling, ticks off the list, YOLO of course and then there’s sleeping…. Unless we physically turn stuff (technical term) off, it will happily buzz, bleat & chirrup news, info and more stuff ad infinitum….

ontherun

We’ve heard recently about people attending ‘digital detox’ programs, however is this perhaps missing the point. For all the distractions and disadvantages to our time from the digital world, the advantages and new ways of living, communicating, helping others and running businesses are extraordinary. Is it perhaps as it ever was, just different?

Carving out time to just ‘be’ has perhaps always been tricky in a busy life.

Not for nothing did WH Davies write the poem Leisure…..’What is this life if, full of care, we have no time to stand and stare’……..in 1911.

I’m working in collaboration with a neuroscientist and I discussed with her that there appeared to be greater need for people to stop and pause even if just for a few moments. With a wry smile, she looked at me and said, no, for the brain to truly reinvigorate not a pause or a stop, after all our brains don’t stop or pause, unless of course something wholly terrible has occurred, just observe, take time to just look, observe and notice. It clarifies thinking and gives the brain a ‘rest’ – layman’s (my) term.

So, with permission from the pinnacle of current neuroscience to be nosy, I mean curious, perhaps we could all do with a little ‘time to stand and stare’.

stare

After all, a key component of the vast majority of successful businesses is watching, listening and learning about customer, employee and client activity and then doing something about it. Hard to do if we don’t know what ‘it’ is.

Have a wonderful summer.

My warmest wishes,

Kate

And if you have time for the whole poem, here it is….

Leisure by W.H. Davies:-

 

What is this life if, full of care,

We have no time to stand and stare.

 

No time to stand beneath the boughs

And stare as long as sheep or cows.

 

No time to see, when woods we pass,

Where squirrels hide their nuts in grass.

 

No time to see, in broad daylight,

Streams full of stars, like skies at night.

 

No time to turn at Beauty’s glance,

And watch her feet, how they can dance.

 

No time to wait till her mouth can

Enrich that smile her eyes began.

 

A poor life this if, full of care,

We have no time to stand and stare.

Nasty Gal, the devil’s in the detail….

 

My first boss was fond of saying “it’s the little things that make big things happen”. 

More specifically noticing the little things, the details, and also intuitively spotting how others feel. 

 

In the course of the last few months I have interviewed some extraordinary people for my forthcoming book; a young lady who, from a very hard childhood indeed, now has an apprenticeship and is studying for a degree and is possibly one of the most uplifting people I’ve ever met, the CEOs of several Fortune 100 companies, and some elite sportsmen and sportswomen from netball to racetrack.  I have felt humbled, awestruck, slight terror and excitement, as the passenger of a well-known former racing champion on a track. And huge inspiration. 



2013 BTCC Media Day. #5 Rob Collard (GBR). E-Bay Motors. BMW 125i MSport.These people all notice, they notice lots (or have learned to). One trait they all shared almost palpably was the sheer ruthlessness around attention to detail.  Be it personal fitness, technical excellence, product detail or superb team communication, nothing was left to chance.  Nothing that is, that was within their control.  It was the racing driver who articulated it most powerfully. Listening to him, it was evident that he went to incredible lengths to ensure that everything that was within his control was exactly that, under his control.  Can’t control the weather, track conditions or what other drivers are doing but you can know exactly what’s going on with you and with your car. 
 


Nasty Gal is a $100m, 7 year old, online vintage retail company with more than 350 employees.  Sophie Amoruso, the straight-talking, irreverent and fabulous CEO and founder, talks compellingly about attention to detail, the painstaking attention that goes into styling, sourcing and curating outfits.  Most importantly noticing the customer, ‘ignore your customer, at your peril’.  If an item sells – they stock more items that are similar, if it doesn’t or a customer complains, that’s it – they don’t go near it ever again. 


SophieAmoruso

There are countless examples of organizations that haven’t listened to the customer and certainly not minded the little things so that the big things take care of themselves. 
 


As Giorgio Armani succinctly put it ‘to create something exceptional, your mind must be relentlessly focused on the smallest detail’.
 


Do you need to pay attention to any little things today? 
 


My warmest wishes,
 


Kate Tojeiro

 

Having built up a string of prestigious FTSE 100 and Fortune 100 clients over the last 15 years, Kate Tojeiro works as an executive coach with the boards, senior leaders and teams of some of the world’s most illustrious organisations and some of the most cutting edge, organically-grown start ups.

Contact her at www.the-x-fusion.co.uk. 
 

 

Nasty Gal, the devil’s in the detail….