Holding Patterns

On a recent flight across the pond I was lucky enough to sit next to a very interesting fellow passenger. He was a highly regarded and renowned surgeon. On our approach into Heathrow, he turned to me and confided ‘ I hate this bit’. ‘Which bit’, I replied, the crew were tidying up at the time, ‘the landing, we’re in a holding pattern and I’m not in control’. An acutely candid admittance, I couldn’t help but notice. I too, hate ‘ that bit’, from years working in the airline industry I am well aware that calamities, shall we say, mostly occur on take off or landing. Anyway, my concerned neighbour didn’t need to know that, so in the moment, I just reassured and chatted until the landing gear hit the tarmac.

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Prior to this moment of honesty, we had been discussing leadership in a clinical environment, and he had talked about how some surgeons occasionally ‘lose it’ in theatre. This surprised me. He was about to receive an acutely candid concern from me at this point but I held it in. He was talking about highly talented surgeons that occasionally succumb to stress, and that unfortunately this often plays out in a high-risk theatre scenario. He went on to say that with a strong team there would usually be someone who would step in and disperse the tension. Of course, the surgeon takes the lead in an operation and this scenario can impact not only on the outcome for the patient, but also the performance and productivity of those around him or her. Some may feel able to call something out and others not.

Of course, this doesn’t only occur in a theatre situation, we see it play out daily with the senior leaders responsible for large corporations and huge numbers of employees, small businesses and politically, where the consequence for a nation and its people are immense.

Recent events have given rise to many feeling utterly shaken by the uncertainty and complex times in which we currently live. It is therefore understandable that people may feel disorientated and anxious about the future.

However, our futures aren’t entirely based upon the actions and decisions of other people. Humans are remarkably resilient, flaws and all, and history has documented it. So, whether you agree or disagree with what’s happening in the world, you do have a choice over how you tackle your own challenges and the things that you can influence. You are utterly in control of your own thoughts and actions, if you choose to be.

We can sit in a metaphorical holding pattern and hope that someone else will provide a lifeline in whatever guise that takes, or take an action ourselves. As a friend said to me yesterday, the best way to tackle fear is to get out there and get busy.

Sometimes it takes guts and a dollop of bravery, but to coin one of my favourite quotes, as Eleanor Roosevelt herself said, ‘ Humans are like teabags, you never know how strong they are until you put them in hot water!’

As for my new surgeon friend, he continues to champion good leadership in a clinical setting and personally he doesn’t have to get on a plane for at least three months so he’s happy.

Get comfortable with discomfort and leave the holding pattern.

Wishing you every possibility,

Kate

Kate Tojeiro is an Executive Coach to executives and leaders across the world in both large corporations and small cutting edge businesses, and author of The Art of Possible.

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On the run….

Is there something of a feeling of being constantly on the run…..? Leading, tweeting, speaking, emailing, reading, exercising, building, posting (new age not postman styley), inspiring, eating, drinking, socializing, friends, family, travelling, ticks off the list, YOLO of course and then there’s sleeping…. Unless we physically turn stuff (technical term) off, it will happily buzz, bleat & chirrup news, info and more stuff ad infinitum….

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We’ve heard recently about people attending ‘digital detox’ programs, however is this perhaps missing the point. For all the distractions and disadvantages to our time from the digital world, the advantages and new ways of living, communicating, helping others and running businesses are extraordinary. Is it perhaps as it ever was, just different?

Carving out time to just ‘be’ has perhaps always been tricky in a busy life.

Not for nothing did WH Davies write the poem Leisure…..’What is this life if, full of care, we have no time to stand and stare’……..in 1911.

I’m working in collaboration with a neuroscientist and I discussed with her that there appeared to be greater need for people to stop and pause even if just for a few moments. With a wry smile, she looked at me and said, no, for the brain to truly reinvigorate not a pause or a stop, after all our brains don’t stop or pause, unless of course something wholly terrible has occurred, just observe, take time to just look, observe and notice. It clarifies thinking and gives the brain a ‘rest’ – layman’s (my) term.

So, with permission from the pinnacle of current neuroscience to be nosy, I mean curious, perhaps we could all do with a little ‘time to stand and stare’.

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After all, a key component of the vast majority of successful businesses is watching, listening and learning about customer, employee and client activity and then doing something about it. Hard to do if we don’t know what ‘it’ is.

Have a wonderful summer.

My warmest wishes,

Kate

And if you have time for the whole poem, here it is….

Leisure by W.H. Davies:-

 

What is this life if, full of care,

We have no time to stand and stare.

 

No time to stand beneath the boughs

And stare as long as sheep or cows.

 

No time to see, when woods we pass,

Where squirrels hide their nuts in grass.

 

No time to see, in broad daylight,

Streams full of stars, like skies at night.

 

No time to turn at Beauty’s glance,

And watch her feet, how they can dance.

 

No time to wait till her mouth can

Enrich that smile her eyes began.

 

A poor life this if, full of care,

We have no time to stand and stare.

Board rash.

Board rash I discovered, can develop as a result of friction between one’s torso and a surfboard due to sand adhering to the wax, this is easily remedied by wearing a rash-vest. Unlike, I couldn’t help musing, the friction and tension I had observed developing during a board meeting the week before.  The feeling of discomfort however was probably similar.

For the first time this summer, I tried surfing, it has always been something of a wistful desire. Sitting on a board waiting for a wave and then feeling the slight swell of the ocean, paddling hard, becoming aware of the bubbles of water at your feet, the surface of the water ahead of you changing to peculiar flat swirls with almost a stalling motion signifying the moment to get up. Then up, the adrenalin rush, the feeling of being literally on the water at the behest of nature is just breath-taking…..

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That moment was, in truth, the odd nanosecond amongst hours in the sea, falling off more times than I can recall and many times realizing the moment had passed. Much ingested seawater later, I can just about ride a (little) wave.

A delegate appeared in the break at a recent workshop and said ‘leading’s hardest when people are upset or emotionally charged, the rest of the time it’s ‘relatively easy’, right? ‘Well, yes’, I said ‘a leader that notices what’s going on and takes action especially during tough times will stand out significantly from those that notice what’s going on but don’t actually do anything.” ‘No quick fix then, okay, thanks’, he said and went off for a coffee looking thoughtful.

Metaphorically speaking, we can either take action and go for that wave even if the net result is more seawater and another plunge into the sea, or we can watch the moment go by, observe from the sidelines and wash up on the beach. Alternatively we can act and get stuck in, the experience is richer and the more accomplished we become. Awareness develops and that’s better for everyone!

In 1969, two young men Doug Warbrick and Brian Singer set up RipCurl.  The culture and ethos today is still all about the surfer and the sea although there is of course now a mighty successful commercial element too. It is a great case study of noticing what’s required, getting stuck in and doing something about it – be it product or a changing market. The people who run the company were and still are the test pilots. And even today on a clear day with a brisk wind running straight from the land, you’ll be pushed to find anyone in the RipCurl offices  – hurrah for that!

Billabong, the embattled global surf brand, in contrast, has perhaps not taken action where it may have and has just announced losses of almost $860million.

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An inspiring adventurer and explorer I know oft lives by the adage ‘better to die on the adventure than to die waiting for it’, he has achieved much, is a brilliant motivator and has made many things possible both for himself and those around him. This adage may be a little extreme for some of us, however if taking action makes the difference, I reckon it’s worth the risk. As TS Eliot put it ’only those who risk going too far can possibly find out how far they can go’.

Have a fabulous autumn and if you need a little assistance in how far you can go, you know where we are.

My warmest wishes,

Kate